Jobsite supervision is a service that varies greatly among custom homebuilders. The three main services that a custom homebuilder provides are jobsite supervision, job administration and cost analysis. Of the three, supervision has the greatest impact on the quality and timeliness of the construction of your new home.  On the job, good supervision is evident.  Homes that are supervised well build quicker and smoother, and look cleaner.  A well supervised home has happy sub-contractors and is organized in a manner so that the subs can work more efficiently and make more money.

Most custom homebuilders either hire a supervisor to build their homes, or as an owner of the company, run the jobs themselves. 

The main factors that distinguish superintendents are their qualifications, experience and the amount of time that they are able to spend supervising the construction.  Some companies have good superintendents with qualifications and reputations themselves that are well known.  Some companies hire “job watchers” but provide them with training or procedures that might enable them to do an adequate job.  Some companies have supers that are under-qualified, over-worked, driving all over town and don’t receive support from the office.

The vicinity and number of homes under construction contribute to a superintendent’s ability to properly supervise the work.  To a company, the cost of a super is usually the largest single expense.  With salary, bonus, workers’ compensation, insurance, truck and mobile phone, a super must build several homes just to pay for himself.  As a result, some supers don’t spend enough time or stop by the jobsite often enough.  Some perform “drive-by” supervision, just to check who is working but not spend enough time checking the work.  Some homes under construction look as if a super hasn’t been by all week.

As a homebuyer, you need to know who is actually responsible for the construction of your new home.

	What are the superintendent’s qualifications and experience?
	How many homes will be under construction at the same time?
	What is the distance of travel between all of the homes and to the office?
	Does the company provide resources and procedures to help the construction run more efficiently?

In order to provide the quality and services that our customers deserve, we limit the number of homes we build at a time and the distance that we travel from our office.  Our staff and their responsibilities are organized to ensure our buyers have a pleasant home construction experience.

	Keith Groninger personally oversees the construction of all of our homes and will visit the site frequently to make sure your home will be built to his demanding standards.  He also acts as customer liaison and is available for meetings during the construction process.  Keith develops the construction specifications, requirements and procedures that will be used by the sub-contractors and suppliers for the construction of your home.
	Angela Whitney is our office manager.  One of her main responsibilities is to help our customers keep organized.  You will have many decisions to make.  There is a tremendous amount of information that needs to be generated, organized and distributed in order for the construction of a new home to run smoothly.  We have found that the administration of this information has a tremendous impact on our ability to perform as your builder.  As a result we put much emphasis on our systems and procedures.
	An additional service that we provide is that of a working foreman. Norman "Butch" Gamache is a skilled trim carpenter on our staff full-time.  He installs the trim carpentry and millwork in our homes.  This positions him at the job during the phases that it is most convenient to have an extra set of eyes and ears. Since he performs tasks that we would normally be paying a subcontractor to perform, we avoid the extra cost and provide a better service at the same time.