The Pre-sale Process
Over
the past several years, approximately 90% of our business has come
from pre-sales, homes built for a specific buyer.
Large portions of these sales have come through referral, although
the origination of the initial contact is quite varied. Not all sales
negotiations proceed exactly alike. Throughout
the sales process, we try to remain flexible and understand the needs of
each particular buyer. We think that all of our prospective customers
should know that we feel responsible for helping them make informed
decisions throughout the entire new home process, starting with sales.
Our goal is to create a comfort level where the prospective buyer
feels that we are acting in their best interest.
Preliminary Budget
Often times we create a budget for a prospective buyer even before preliminary
plans are available. Once we've presented our proposal to the
buyer, if the budget is acceptable we can proceed with Design
Development and Preliminary Plans. We usually take a $2500 deposit
before beginning the design. The design may be created either
in-house or by an outside designer with whom we have a good
relationship. Our objective is to create a floor plan and exterior
elevation that can be built within the budget that we proposed.
Full-sized drawings of the floor plan and front of the home will be
presented to you for your review. After the Preliminary Plans are
completed to your satisfaction, we confirm the budget and inform you of
any cost variances that may have developed during the design
process. If we've done a good job, there shouldn't be any
surprises.
Preliminary Plans
We
feel that to negotiate a good sale, we have to be able to quote prices
from preliminary plans. In
order for the best value to be obtained, construction pricing needs to be
available during the design process. Seldom
does the price of a completed design fall into the expected budget
of the buyer, without the help of a builder or professional versed in
current costs. Another reason
that we prefer to quote from preliminary plans is that we don’t like
bidding against other bidders. Although
we are not opposed to bidding, many times the buyer obtains apples vs. oranges
comparisons. Many of the
builders that we compete against in these situations, do not propose the
scope or detail that we do. For
these reasons, we have developed a very detailed set of specifications.
Documentation provides the format for developing a strong
relationship with our buyers. We
prefer that our buyers are well informed and educated in the home
building process.
Budget
Proposal
Our
preliminary proposal follows the format of the specifications we will use
when we go to contract. Both
the proposal and specifications are worded in “user-friendly”
language. In the proposal, we
make many assumptions based on what you may have indicated wanting.
Depending on the level of information available, a price range can
be established. Initially,
some of the budgets, like the concrete floor slab, will not vary greatly
in price. Based on the size of
the home, it is not very difficult to determine the cost of the slab.
However, other budgets like interior trim and painting can vary
widely. As we spend time with
you and find out more about your needs, we can begin to “fine
tune” the budget until ultimately establishing an accurate price.
Eliminate
Surprises
Before the next step, we explain that the preliminary price may become
the contract price, as long as we stay within the guidelines of the
proposal. During this process,
we will educate and communicate with you, and strive to stay within the
parameters of the proposal. This
is very important to the relationship at this time.
Surprises and omissions at this early stage can lay a foundation
for lack of trust that could continue throughout the entire construction
process. Hopefully, by
this point, we will have built a good relationship with you and
can proceed with an agreement and construction of your new home.
Working
or Construction Drawings
The next step is to start on the working drawings, the actual
documents that we use to build the home, and put together the contract
and all of the other paperwork that we will use to administrate the
construction of your home. Prior to beginning the working
drawings we usually take another deposit of $7500. Both of these
deposits go toward the cost of your home and will be deducted from the
first payment draw that we receive from the Lender. While the
construction drawings are in process, you will need to be finalizing
details of your financing. Typically we first create a "Bank"
set of drawings. This set is usually drawn on a CADD computer
system and includes the Floor Plans, a Roof Plan and all four Exterior
Elevations. You will have an opportunity to review the drawings
before the final set is completed. The Lender will use these
drawings to perform an Appraisal and we will use the drawings for Roof
and Floor Trusses, Energy Calculations, Window Specifications and
Architectural Review Approval. There are additional steps at
this stage whereby this information is used to put together a
"Building Permit Package" and eventually complete all of the
construction drawings.
Financing
Our
typical Buyer usually borrows the money for their new home from a
conventional bank. We are already approved and familiar with several
lenders in our area. Construction / Permanent or Construction-Perm
financing is most common. In this arrangement the funds that are
borrowed are used for the construction of the home, and when the home is
completed the loan is converted into the permanent financing. There
are way too many programs to try to discuss them in this
format.
Closing
After the bank has approved your financing and completed an
appraisal from the plans and specifications of the new home, a
closing will be arranged. Closings usually take place at
Alliance Title Services in Winter Park. With
construction-permanent financing, the closing takes place before
construction starts. The ownership of the property will be
transferred into your name and the balance of the sales price for
the home will be disbursed to the builder through draws during
construction. Your down payment will be the amount that you
have arranged with your lender less the deposits we have received.
Construction - Pending
Completion - Pending
Warranty - Pending
Please
feel free to give me a call is you have any questions about our
"typical" sales process.
Keith Groninger 407.644.8858 |